Refund policy

Returns Policy

We do our best to ensure all of our customers enjoy a happy shopping experience with Kedley.co.uk however occasionally you may need to return an item.

You have 30 days from the date of purchase to request a 100% refund. We will not refund after 30 days from the date of purchase..

In order to request a refund, you must submit your request in writing to info@kedley.co.uk by the 30th day from date of purchase.

Buyer pays for return postage. Please note that this does not affect your statutory rights. The returned goods need to be in a sellable condition. Return postage is at your own cost and risk and if returned goods are not in a sellable condition, you forfeit your right for a refund.

All refunds are discretionary as determined by us. If we determine that you are abusing our refund policy, we reserve the right to suspend or terminate your access to the website without providing a refund. Should you have any account questions you can email info@kedley.co.uk at any time.